When your property suffers water or flooding damage, you need help – fast. We understand water damage restoration is an emergency business, that’s why we have technicians standing by to take your call 24/7, year-round. When you call ServiceMaster Fire & Water Restore by GM, we’ll be at your site within two to four hours to begin restoring your property and your peace of mind.
Our restoration technicians have extensive training using the industry’s top procedures and equipment for water extraction. We off the best water damage mitigation services with the highest level of customer satisfaction in the Nashville area.
Our water recovery process includes 3 phases:
Phase 1 – Emergency Response
We’ll inspect the damage site with a meticulous eye and assess the severity of the damage. Once we’ve gathered the details of your property damage, we’ll design a plan to execute the most efficient recovery process.
Phase 2 – Water Removal and Drying
We’ll continue to inspect your property throughout the drying process to ensure job progress.
Phase 3 – Reinstallation and Cleaning
If necessary, we’ll reinstall whatever items had to be removed in order to complete the job. We’ll leave the site cleaned and ready to be returned to normal.
When a technician arrives on-site, they will explain the recovery process and provide a comprehensive recovery guide to inform you of the steps we take as well as the home or business owner’s responsibilities for recovery.
While waiting for a technician to arrive, here are some tips to help minimize damages:
What to Do:
- DO call professional help as soon as possible. Water damage and bacteria growth occur within hours of the incident.
- DO move photos, paintings or other sentimental objects to a safe, dry location.
- DO remove area rugs or other floor coverings not permanently attached.
- DO lift draperies off the floor and hang in a dry place.
- DO remove as much water as possible by mopping and blotting.
- DO open drawers and doors throughout the property to enhance drying.
What NOT to DO:
- DO NOT enter a room with standing water until the electricity has been shut down.
- DO NOT attempt to remove wall-to-wall carpeting.
- DO NOT remove books from shelves; rather pack them tightly to prevent warping of the pages until a professional can conduct specialized drying.
- DO NOT use a regular household vacuum to remove water.
- DO NOT disturb any visible mold.
Water damage is devastating, but we have resources to support you through this difficult time. Call ServiceMaster Fire & Water Restore by GM if you’ve experienced a recent flood or water disaster, we can help.